What about UPS and USPS? Is there a working relationship between them that allows the two to be interchangeable? Perhaps you’ve heard of FedEx/USPS Business Partnership, which was established in 2001.
UPS DROP OFF FULL
So, we’d love for you to send any used packaging back to us along with your returns - and we'll sort out the rest.Can You Drop Off Usps At Ups In 2022? (Your Full Guide)
Even though our packaging is 100%-recyclable and made using 80-90%-recycled content, we know that not all local recycling facilities accept every type of plastic packaging. You can also send back any opened or used ASOS packaging that you’ve received with any recent orders. Please make sure your parcel is under 44lb and doesn't exceed 16x22x21in, otherwise UPS Ground may not be able to accept it. Once your returned items are received at our warehouse, they'll all be processed at the same time, and we'll then drop you a return confirmation email for each order. Just select the items from each order that you'd like to return and follow the instructions on screen. You can return more than one order in the same parcel.
Click here for more information on returning an incorrect item. Click here for more information on returning a faulty item. If your refund is a voucher, it will be locked to your account ready for you to use. It takes up to 10 business days for your refund to appear depending on your bank/card issuer. We’ll send you an email as soon as we’ve received your return in its original condition and processed your return. Returns take up to 14 daysto reach our warehouse and be processed. Keep hold of your proof of postage in case you need to contact us. Get more information on notifications here. If you use the ASOS app, make sure to enable push notifications to be notified when your return has been processed. We'll process all the items at the same time, once received back at our warehouse. You can track the progress of your return by using the tracking number that can be found in your return drop off confirmation email. These items will be marked as 'Final Sale' and will be visible at checkout. This does not affect your statutory rights. Please bear in mind that Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges or refunds, other than in exceptional circumstances. tags have been removed or there are signs of wear) and we’re unable to put it back into stock, we may not be able to accept your return and we may have to send it back to you. If our Quality Control team are unhappy with the condition an item has been returned in (e.g. Print your label and attach it to your bag (we’re working on this process!)Īll returned items will be inspected upon arrival. Check your email for your returns label. Search for the drop-off location nearest you, and select it. Use the drop-down menu to select the reason for return- there’s a text box if you want to provide more information. Go to ‘My Account’ and select ‘My Orders’. To find your closest UPS Ground post office click here.Ĭreate your paperless return online by heading to ‘My Account’. Return through one of the 47,000 UPS Ground locations nationwide. 
For info on returning from Canada click here.If you return within 28 days of the item being delivered to you or available for collection a full refund will be issued to your original payment method.For orders being delivered to a Click & Collect location, you have 28 days to return your order from the date it is received by the pick-up point. You can return any item to us within 28 days of receiving your original order, including sale items.
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